Licensing Support

Welcome to Cisco Licensing Support.  We’re making it easier to troubleshoot common licensing issues on your own. Use these easy-to-follow documents when taking action on traditional, PAK-based licenses or when managing Smart Licenses on Smart Software Manager. If you are unable to find what you need or require additional support, get help from our Licensing Support team.

For Cisco product support, including documentation, downloads and tools, please visit Cisco Support.

General CSSM Help

General LRP Help

Manage Existing Licenses

Obtain New License

Adaptive Security Appliance (ASA)

Cisco Unified Communication Manager (CUCM)

Identity Services Engine (ISE)

Prime Infrastructure

Unified Contact Center Express (UCCX)

Contact Licensing Support