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Contact TAC by Phone

Enterprise and Service Provider Products

US/Canada

1 800 553 2447

1 408 526 7209

Worldwide

See country listings below (by region).

Overview

Cisco provides around-the-clock, award-winning technical support services, online and over the phone to all customers, partners, resellers, and distributors who hold valid Cisco service contracts.

Please have your Cisco.com User ID, Contract and Serial number(s) ready when you contact Cisco Support to prevent any delays with your support request.

Phone Support for Enterprise and Service Providers

Notes:

Numbers with an asterisk (*) have special dial instructions.

Dial the Local Access number.
After the chime, dial the Card number and PIN number 5689.
After you hear a few beeps, dial *99.
If dialing *99 doesn't work, the operator will ask you what number you wish to dial; use the card number.

Numbers with a double asterisk (**) may not be available from all mobile phones.

North America

United States	1 800 553 2447 1 408 526 7209
Canada	English: 1 800 553 2447 1 408 526 7209 French: (Interpreter service available upon request.) 1 800 553 6387 - Option 3

Africa

Africa & Indian Ocean Islands	+32 2 704 5555
South Africa	0800 982650

Asia Pacific

Asia-Pacific	+61 2 8446 7411
Australia	1 800 805 227
Bangladesh	00 0800 061 039 (applicable for cell phones only)
China	In-country TAC support: 800 810 8886 (Not applicable for cell phones) 400 810 8886
Hong Kong	852 3077 5555
India	000-800-100-1364
Indonesia	001 803 61 838 +62 21 2754 6454 (local charges apply)
Japan	Japanese Support: 0120-608-802 (Domestic toll-free call.) 03-6434-6683 (toll call.) English Support: 0066-33-800-926 (Domestic toll-free call. Not applicable for IP phones.) 03-6434-2042 (toll call)
Macau	0800 352
Malaysia	1 800 805880
New Zealand	0800 44 6237
Philippines	63 2 230 5880
Singapore	800 6161 356 (within Singapore only)
South Korea	Primary: 00798 611 0712 Alternate: 080-377-0880
Taiwan	Primary: 0 080 1 611206 Alternate: 0800-666-588
Thailand	02 104 0554 (local charges apply) 001 800 611 0754
Vietnam	1800 585809

Europe

Europe	+32 2 704 5555
Armenia	800-721-7549
Austria	0800 297 526 43(0) 12 4030 6000
Belarus	Primary (**): 8^800 101 (dial 8, wait for 2nd dial tone, then dial 800-721-7549) Alternate: +375 17 269 16 50 (local charges apply)
Belgium	0800 94242
Czech Republic	800 900227
France	0800 770 400
Germany	Primary: 0800 187 3652 Alternate: +49 89 51657 2000
Greece	Primary: 00800 129046 (**) Alternate: +30 210 6381353
Hungary	06-800-011-11, then 888 443 2447
Italy	00800 33 43 6866
Netherlands	0800 0200 791
Poland	00 800 4411 932
Romania	0808 03 4288, then 888 443 2447
Russia	Moscow: (+7 495) 961 13 82 St. Petersburg: (+7 812) 363-3328 All-Russia Toll Free: (8 800) 700 05 22
Spain	Primary: 900 997154 ** Alternate: +34 91 201 2800
Sweden	020 160 5854 (Toll free)
Switzerland	0800 179317 (Toll free)
Turkey	Primary: 0811 288 0001, then 888 443 2447** Alternate: +90 212 366 7636
Ukraine	Primary: 0800 301 2090 (toll-free number) Alternate: +380 44 390 2400
United Kingdom	0800 404 7778

Latin America

Argentina	0800-555-3456 ** ALA: 0 800 288 5288, then 888 443 2447 Telecom: 0 800 555 4288, then 888 443 2447 Telefonica: 0 800 222 1288, then 888 443 2447
Bolivia	Primary: 800-10-0682 ** Alternate: 800 10 1110, then 888 443 2447
Brazil	0 800 891 4972
Chile	1230 020 5546
Colombia	01-800-5-1-81114 Alternate: 01-800-5-1-81068 - Option 3
Costa Rica	Primary: 0-800-011-1137 ** Alternate: 0-800-25196767 0-800-0 114 114, then 888 443 2447
Dominican Republic	1-866-777-6252 ** 1 800 872 2881, then 888 443 2447
Ecuador	1 999 119, then 1 800 721 7549
El Salvador	Primary: 800-6600, then 866-402-4639 Alternate Numbers: * CTE: 800 1767, Card number 9193826642+49 (0)811 554 3535 * Telefonica: 800 1567, Card number 9193826642
Guatemala	Primary: 1-800-288-0131 ** Alternate: * 1 800 999 9189, Card number 9193926641
Mexico	001 888 443 2447
Panama	001-866-401-9664 ** 800 0109, then 888 443 2447
Paraguay	000-413-598-4222
Peru	0 800 50288, then 888 443 2447
Puerto Rico	866-441-8405
Uruguay	000-410-598-4222, then 888 443 2447
Venezuela	0 800 2255 288, then 888 443 2447

Middle East / Central Asia

Middle East / Central Asia	+32 2 704 5555
Azerbaijan	088 9999999
Israel	972 9 8927344
Kazakhstan	8 (800) 080-81-86
Qatar	00 800 031 822 (toll-free number)
Saudi Arabia	Primary: 800 844 6866 ** Alternate: +32 2 704 5555
Tajikistan	(+ 992 44) 600 60 40
United Arab Emirates	800 0441 6858
Uzbekistan	Primary: 0^641-744-0010 (dial 0, wait for 2nd dial tone, then dial 800-721-7549) Alternate: +998 78 140 44 66 (local charges apply)